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Andy Skinner
AMS Business Consultants is owned by Andy Skinner LSS MBB who has a single mission: to help your business succeed!
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Andy has proven himself in defining business strategies, programme, project and man management qualities,
having designed end to end operating models, improved critical business processes, defined strategies within market leading financial services businesses.
He has won awards for innovation and customer centricity.
Andy has significant experience in implementing continuous improvement training programmes across industry sectors and businesses of varying sizes, from SME’s through to businesses in excess of 2000+ employees.
Having worked on a global, national and local scale, he has the experience to understand what makes businesses successful.
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Each client is approached with a fresh set of eyes to develop customised, unique strategies and tangible solutions that are right for them.
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Lynette Rolfe
Lynette has over 25 years experience in sales and marketing working with SMEs across East Anglia. As an Account Manager for a regional media company for many years she was responsible for driving leads to businesses. She was often frustrated when clients spent hard earned money without the right infrastructure in place to convert these.
Since 2019 she has worked as an independent business consultant, working closely with clients to guide them on improving sales processes, increasing lead conversion and ROI.
Offering a range of services including developing marketing strategies, co-ordinating and managing marketing activity, improving customer service processes, customer experience audits, prospecting, sales training, and identifying new markets and business opportunities.
Lynette works with honesty and integrity as she helps owners and directors of SMEs experience accelerated growth and achieve goals. Lynette is a ‘do-er’ who offers and expects the highest level of quality and service. She loves a challenge and thrives on finding solutions to the seemingly impossible!
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Mike
Russell
Mike has 35 plus years in financial services and during that time also set up several businesses including Allen Fleet Services (Southeast) Ltd and Aspire Business Services.
As a corporate employee Mike managed large teams in both sales and operations and at the age of 33 became General Manager of Nationwide Accident Management (£20m turnover), which at the time of appointment was making a loss. Within 18 months Mike had turned this around to a profit transforming internal processes and implementing best practice management.
Following an approach Mike then joined Willis Insurance Brokers to re-engineer and launch their accident management program which he did in 1999.
With many years as a leader in corporate environments and large SME’s Mike has developed a way of delivering workshops and coaching that involves the cohort at the heart of the session bringing them on a journey of self-discovery which is more powerful than direct traditional training methods.
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Clare
Lucas
Clare spent over a decade in the travel industry and eight years in local government.
Her diverse background gives her a unique outlook on how businesses run and how to serve clients effectively.
Motivated by the opportunity that the Covid-19 pandemic presented for increasing demand for virtual assistance Clare embraced entrepreneurship. Drawing on her expertise in project management, process analysis, business finance and event management, Clare set up UK Ducks In A Row, an Outsourcing Agency that ensures that clients receive exceptional customer service and support tailored to their unique needs. What's more, Clare delivers a professional and personable service with integrity and a positive approach.
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